Come with your hair down & ready to shampoo. Please take your hair down from any previous style before your appointment no braids, twists, protective styles or anything that would require taking time before starting your service. Your shampoo session is a full hour, and that time includes all of your detangling, cleansing, and deep conditioning. We want every minute of that hour working for you.
If your hair is severely tangled or matted when you arrive, we’ll have to use that precious time on detangling, which can cut into the rest of your service. We never want to shorten or modify what you’ve booked for and that can happen if we don't allocate the time we have to your booked appointment. So please come with your curls ready to go, and we’ll take amazing care of them from there.
If you need extra detangling time, just let us know as soon as possible so we can see if that service can be added to give extra time, or if we need to move the appointment to a different day to accommodate for all that you need.
Please make sure we have the correct phone number and email on file so if we need to communicate anything with you we can as well. If you need to cancel, make sure to do so before 24 hours so you aren't charged for a same day cancel which is 100% if your service price. Our system is very strict and it will process the day of your appointment if you don't give notice. Please, please let us know prior!
Bring your goals & your questions! Your appointment at Flourish is as much an education as it is a salon experience. Bring your questions, thoughts, notes about your hair history, questions about your regimen, all of it. Your stylist is here to help you understand your hair and build a routine that actually works for your goals. Don’t hold back.
We love your people. We just ask for a little space. We want your stylist to be fully focused on you. If you’re bringing your child in for their appointment, you’re absolutely welcome to be present for the consultation at the beginning and the trim, and of course, ask all the questions you have.
After that, we kindly ask that you make yourself comfortable in our waiting area rather than on the salon floor during the service. It helps your stylist stay in her zone, keeps the space calm, and honestly? Watching your child relax and enjoy the experience from a little distance is a beautiful thing. We’ve got them. We promise.












